Our Approach to GDPR
What is GDPR?
General Data Protection Regulation (GDPR) is a set of principles which places greater emphasis on accountability, transparency and consent on organisations that collect or process data. It builds on the Data Protection Act (DPA) (1998) and comes into force on 25 May 2018.
How does it impact SafeHands for Mothers?
GDPR applies to how SafeHands gathers, stores and uses data (read below for more information). Medium to large organisations (with over 250 employees) are required to have a dedicated employee responsible for ensuring compliance with GDPR. We are a small organisation with a handful of employees and volunteers involved in the day to day operations. Only those who need the information within the organisation have access to our data. Due to the size of our operations, the responsibility of Data Protection Officer will be assigned to our ‘Assistant Director – Development’ and issues escalated to the Founder Director and the Board of Trustees.
How do we gather data?
In the past we have gathered data through face-to-face interactions, exchanging business cards and emails, newsletter subscribers and partnerships. This information is limited to email addresses, contact numbers, and addresses when willingly shared with us.
Where do we store data?
We store data on our Constituent Relationship Management system (CRM) eTapestry, powered by Blackbaud™. Our CRM is a database for managing relationships, newsletters and fundraising campaigns. We have been using our CRM since 2013, and it has over 8,500 of records. These include communication histories, financial transactions and details of more than 2,000 contacts and organisation records captured since 2003.
How do we use data?
We use data for the following purposes
- All – Newsletters are emailed to registered subscribers via email with updates on our areas of work.
- Donors – Donation information is used to plan and budget our activities on annual basis and gain an accurate picture of our donors. We also use contact information to thank our supporters for their contributions
- Institutional donors – We use data from institutional donors to understand their areas of support, deadlines for applications, past areas of support and use their contact details to apply for funding opportunities and send messages of thanks for donations and support.
How do we NOT use data?
- We will never share your information with third parties without your approval.
What does this mean for you?
Nothing has changed. We remain committed to being open and transparent with all our supporters on how we use any data you share with SafeHands.
If you would like to know what data we have on you, please email firstname.lastname@example.org with “Request my data”.
If you would like us to delete all the data we have stored on our CRM, please email email@example.com with “Delete my data”.
If you would like to unsubscribe from our newsletter, you can unsubscribe by following the link in our newsletter or contact us directly via firstname.lastname@example.org with “Unsubscribe”. We would be sad to see you go. However, you can still keep up-to-date with our work via social media.
Our handles are:
YouTube: search “SafeHandsforMothers” or click here
LinkedIn: search “SafeHands for Mothers Charitable Trust” or follow this link